Refund and Returns Policy

Refund Policy

At Style Door7, we strive to ensure your complete satisfaction with every purchase you make on our website. However, we understand that there may be instances where you may need to return a product. Our Refund Policy is designed to provide you with clarity and transparency regarding your rights and options in such situations.

1. Eligibility for Refunds:

• You may be eligible for a refund if you meet one of the following criteria:
  • The item you received is damaged, defective, or significantly different from what you ordered.
  • You received the wrong item.
  • You are unsatisfied with your purchase for any reason and wish to return it within the specified return period.

2. Return Period:

• Our standard return period is [insert number] days from the date of delivery. Please note that certain items may have different return periods or may be ineligible for returns due to hygiene or other reasons. Refer to the product description or contact our customer service team for clarification.

3. Return Process:

• To initiate a return, please contact our customer service team within the designated return period. You may be required to provide details such as your order number, reason for return, and photographic evidence if applicable.
• Once your return request is approved, we will provide you with instructions on how to return the item(s). Please ensure that the product is returned in its original condition, unused, unwashed, and with all tags intact.

4. Refund Options:

• Upon receiving and inspecting the returned item(s), we will notify you of the approval or rejection of your refund.
• If your refund is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed and reflected in your account, depending on your payment provider’s policies.

5. Non-Refundable Items:

• Certain items may be non-refundable, including but not limited to:
  • Items marked as final sale or clearance.
  • Gift cards or promotional vouchers.
  • Personalized or customized items.

6. Shipping Costs:

• Shipping costs incurred for the initial purchase are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped, damaged or defective product).

7. Exchange Policy:

• We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.

8. Contact Us:

• If you have any questions or concerns about our Refund Policy, please contact our customer service team at refunds@styledoor7.com. We are here to assist you and ensure that your shopping experience with Style Door7 is enjoyable and hassle-free.

By making a purchase on the Style Door7 website, you acknowledge that you have read, understood, and agreed to our Refund Policy.

Thank you for shopping at Style Door7!